If you are experiencing a dim display screen on your device, there are a few things you can do to try and fix the issue. Here are some steps you can take:

1. Adjust the brightness settings: Check the brightness settings on your device and adjust them accordingly. Sometimes the screen may appear dim if the brightness is set too low. Increase the brightness level and see if that helps.

2. Check the power source: If your device is running on battery power, check to see if the battery is low or needs to be charged. A low battery can cause the screen to appear dim. Connect your device to a power source and see if the screen brightens up.

3. Restart your device: Sometimes a simple restart can fix the issue. Turn off your device, wait a few seconds, and then turn it back on again. This can help reset any settings that may be causing the dim screen.

4. Check for software updates: Make sure your device is running the latest software updates. Sometimes updates can fix bugs and improve performance, which can help with the dim screen issue.

If none of these steps work, it may be time to contact customer support. Our team will be happy to assist you in resolving the issue and getting your device back to normal. Please submit a ticket.